The bad news: After 17 hours of air flights and airport transfers I arrived in Quito, but my luggage did not. Drat!
The good news: Quito-based Ecuadorian Adventure Life Manager Betty Jaramillo took my luggage information and returned to the airport the following day. She worked some kind of Ecuadoriana magic and retrieved my luggage. I was in the Otavalo Valley by then and she offered to have my luggage driven up there if I wished. Talk about service! I suspect I would not have been as successful, if at all, in the luggage recovery department! She was the recipient of my two dozen roses from Otavalo Valley as a thank you!
The bad news: Due to the combination of a 6 hour ''mechanical problem'' delay for a Tame flight that resulted in us missing our small plane flight into Kapawi Lodge due to rainy season bad weather (take a breath!), we missed our first night at the Lodge.
The good news: The silver lining was a night at another Lodge, engaging dinner conversation with our 20 something hosts about Ecuadorian politics and economy, and some great Ecuadorian beer! Our flight the next morning was great.
The bad news: When we were ready to leave Kapawi Lodge rainy season weather delayed our plane. We had to make an early flight to the Galapagos the next morning and we had a big repack to accomplish. A time crunch and the real possibility of missing our Galapagos sail was looming.
The good news: When the weather broke our small plane came. We were flown to Shell and then driven four hours back to Quito. (We had long since missed our connecting large plane flight to Quito so there was no point in flying us to the larger Macas airport.) We got to see the Avenue of the Volcanoes and the scenic Banos area on this drive. We would not have seen these incredible views without this ''detour''! Kudos to the Kapawi Lodge team for being incredibly proactive to get us to Quito at 9 p.m. in time to pack for our early morning flight to the Galapagos the following morning!
My travel consultant went out of her way to make sure everything went smoothly, everything from the flight reservations to the final booking.
johnw
3 months ago
We have told everyone we know about Adventure Life. What a great company to work with and no detail is missed. Call them for your next adventure!!
Paul Rupert
4 months ago
Clara was great to work with. She presented lots of options and always responded promptly. And she found excellent options within our price range.
Colorado Traveler
7 months ago
Erin C. was incredibly helpful and thorough. I had answers immediately or within the same day.
Marilyn Snook
7 months ago
The staff at Adventure Life made planning my family's trip to the Galapagos Islands as easy as possible. They listened to what we were hoping to experience and made thoughtful suggestions about how to accomplish our vacation goals while meeting the needs of travelers ages 17-76! They patiently answered questions and follow up questions in the months leading up to the trip. They helped us trouble shoot and customize the trip in every way possible. The logistics involved in traveling from Boston to the Galapagos are innumerable. The Adventure Life staff helped us arrange every detail and the team they assembled in the Galapagos was tremendous. I have never done a trip this big before and after working with Adventure Life this time--would not hesitate one second in working with them again.