Privacy Policy

Adventure Life (“we”) knows your personal data privacy is important. We are committed to respecting your privacy, and we take the responsibility of protecting your privacy very seriously.

For this reason, we have created this Privacy Policy to help you understand how we collect, store, process, use and protect the information we collect through our website www.adventure-life.com (“website,” “our website” or “this website”) and our services.

This Privacy Policy (“policy” or “Privacy Policy”) is a binding agreement between you and Adventure Life. By using our site or requesting our services or products, you agree to this policy. This policy may change from time to time, so we recommend that you check it regularly. Your continued use of this website after the posting of any changes will constitute your acceptance of those changes.

• Information you choose to give us:

  We collect and store any information that you provide to us. For instance, we receive and store your information when you fill out a form, subscribe to our newsletter, register for a trip, provide content to us in any form, and obtain any other services and products we provide. When filling out a form or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, credit card information and other information.

  To take advantage of these offerings, it is necessary for you to disclose personal information (referred to as “personal information,” “personally identifiable information,” “personal data,” and “your information”) to us, including but not limited to one or more of the following identifying information: name, age, address, telephone number, email address, and credit card details. We use the information you provide to respond to your requests, fulfill our contract with you including but not limited any confirmed trip bookings, communicate with you, provide information about our company and promotional material from some of our partners, and customize and improve our services. To purchase our goods or services, you must submit financial information in addition to certain personal information, which we use to bill you for the purchased goods or services. We do not, however, store your entire credit card number or bank account information. Instead, we keep the last four digits of your credit card, debit card, or electronic card number and payment type for reference. We do use payment processors/payment gateway services to process any payment that you make to us and those third-party payment vendors may store more of your financial information, as described in this policy and in accordance with their own policies. You have the right to have your personal information deleted from our system at any time. Please refer to the section on your choices for more details.

  If you provide us with information about another person, you confirm that they have authorized you to act for them, that they have consented to the processing of their personal data, including sensitive personal data, and that you have informed them of our identity.

• Information We Automatically Receive From Our Website:

  We automatically receive and store certain types of information whenever you visit our Site. Like many websites, we may use cookies, which allow us to automatically collect certain types of information when your Web browser accesses our website or when you view advertisements and other content served by us or on our behalf on other websites. See the “More About Cookies” section below for more information about cookies.

• Information From Others:

  We might receive information from you about third parties whom you authorize to provide or receive personalized information about you through our website. For example, we use an electronic signature vendor to execute documents such as waivers and we work with travel insurance companies as disclosed on our website. We receive information about you from these third parties. These are just a couple of examples of third parties from whom we may receive information. You have the right to have that information deleted at your request in accordance with this policy.

Any of the information we collect from you may be used in one of the following ways and as described elsewhere in this Privacy Policy.

• To personalize your experience: Your information helps us to better respond to your individual needs
• To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you
• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs
• To process transactions and fulfill contracts: Your information assists us delivering the product, service, information or anything else you request or purchase and fulfilling our contractual obligations
• To administer a contest, promotion, survey or other site feature

Adventure Life reserves the right to use cookies and the technological equivalents of cookies, including social media pixels. We use cookies for the following purposes, along with others listed in this Privacy Policy: to personalize content and ads, to provide social media features, to analyze our traffic, to know whether a user logged into their account, to display you currency preferences, to institute live chats and instant messaging. We also share information about site usage with our partners who may combine it with other information that you have provided to them or that they have collected from your use of their services. Cookies are alphanumeric identifiers that are placed on your computer’s hard drive that help us provide our services.

Cookies allow us to recognize your device, make navigating our site easier, provide certain features such as data access control and user permission validation and provide personalized advertisements about our services on other websites. Most browsers automatically accept all cookies by default

You have the right to choose whether or not to accept cookies. However, they are an important part of how our website’s functionality, so you should be aware that if you choose to refuse, disable, or remove cookies, this could affect the availability and functionality of our website. Most web browsers are set to accept cookies by default. You should be able to adjust your browser’s settings to reject new cookies, prompt you before accepting a cookie, or disable cookies. Check your browser’s help section for instructions on how to do this.

The use of cookies by our partners and affiliates is also covered by this Privacy Policy. We do not have access or control over these third-party cookies.

Do Not Track Signals

We do not track our Users over time and across third party websites to provide targeted advertising and therefore we do not respond to Do Not Track (DNT) signals. Some third-party sites do keep track of your browsing activities when you access them in order to tailor what they present to you. If you are visiting such sites, your browser may allow you to set the DNT signal so that third parties know you do not want to be tracked.

Our website uses cookies to personalize our advertising. This enables us to show our advertisements to visitors who are interested in our products on partner websites and apps. Remarketing services rely on cookies or similar technologies to display advertisements based on your past browsing behavior. Some of the remarketing services we use include Google AdWords and the advertising services of Facebook and LinkedIn. You may opt out of a third-party vendor’s use of cookies to serve you targeted ads by visiting the Network Advertising Initiative opt-out page at the Digital Advertising Alliance. You may opt out of our advertising partner’s use of cookies by visiting that party’s website. For instance, you may opt-out of Google’s use of cookies and control your Google ad preferences by visiting Google’s website at https://adssettings.google.com

Our website also uses cookies to collect information about website trends based on visitor activity. We use this information to make our website easier to find on the Internet and to improve our website by learning which pages and features are interesting to our visitors. Users who visit this website and have javascript enabled are tracked through Google Analytics. Google Analytics collects information anonymously and reports website trends to us without identifying individual visitors. Google Analytics collects a variety of information from users, including the Internet protocol (IP address) that is used to connect your computer to the Internet (which it does not report to us), your Internet service provider (ISP), browser type, type of operating system, the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time, cookie, the length of time you spend on particular pages, which links you click while on our site, and similar site visit information. Google Analytics data is shared with Google. For more information on Google Analytics Terms and Services, visit: https://www.google.com/analytics/terms/us.html. For more information on Google’s privacy policy and your choices regarding Google’s cookies, visit https://policies.google.com/privacy/update.

If you wish not to have send information about your website visit to Google Analytics, download and install the Google Analytics Opt-Out Browser Add-On for your current web browser.

As described above, we need your information to provide certain features and services. We are not, however, in the business of renting or selling your information to others. We share your information with third parties only as described in this Privacy Policy.

• Third-Party Service Vendors:

  We employ other companies and persons to perform certain business functions on our behalf, including but not limited to website development and maintenance, marketing, accounting, and payment processing, display your review, provide the ability to purchase gear and travel products, and so on. These third parties have access to user information needed to perform their functions and/or fulfill our contracts, but they may not use it for any other purposes. If you follow a link to any of these websites, please note that these providers have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check their individual privacy policies before you submit any information to these websites.

• Third Party Trip Suppliers:

  Certain services reserved by Adventure Life, including but not limited to transportation, accommodations, restaurants, sightseeing, and activities are purchased from various independent suppliers (referred to as “Third Party Supplier(s)”). We share your booking and trip information with the Third Party Suppliers who will be delivering and/or organizing services for your trip.

• Business Transfers:

  As our business continues to develop, your information may be sold to any successor to or purchaser of part or all of the assets of our business. Business assets typically include customer information.

• Aggregated Demographic Information:

  We may share aggregated demographic information with third parties. We do not link this aggregated information to any personal information that can identify your or any other person and, thus, do not disclose any personal information in this manner.

• Legal Purposes:

  We may disclose your information if required to do so pursuant to judicial or governmental subpoenas, warrants, and orders, or as otherwise required by law. In addition, notwithstanding any terms to the contrary in this Privacy Policy, we retain the right to use, disclose and/or share your personal and non-personal information to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person.

• With Your Permission:

  For situations other than those described in this Privacy Policy, we will notify you when personally identifiable information might be disclosed to a third party and you can opt-out of sharing your information. You have the option to decline participation in having your information shared with these entities.

Third Party Content and Links to Third Party Websites

Our website includes social media features, such as the ability to connect with us through various social media platforms. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with a feature are governed by the privacy policy of the entity providing the feature

• Don't give us your personal data

  You can always choose not to give us your personal data, although this information is required if you want to take advantage of some of our services such as subscribing to our newsletter or booking a trip.

• Manage your cookies

  Most browsers automatically accept all cookies by default. You should be able to adjust your browser’s settings to reject new cookies, prompt you before accepting a cookie, or disable cookies. Check your browser’s help section for instructions on how to do this. See the “More About Cookies” section above regarding your choices around the cookies we use.

• Choose to/not to Receive Communications

  If you have set up an online account with us, you have the option to unsubscribe from our communications at any time or to change your newsletter and other subscription from that account. Newsletter subscribers may unsubscribe using the link that is included in our newsletter or by contacting us directly using the contact information below. You may also choose not to receive emails or other communications from us and our partners at the point where we ask whether you would like to receive such communications.

• Delete Personal Data and Terminate Account

  You can request that we delete your personal data and/or terminate any account that you have with us in accordance with this Privacy Policy and stop all communication from us at any time. If you have an online account with us, you can view your current communication preferences by going into your account. Upon submitting a deletion or account termination request, you will be removed from our databases usually within 14 business days of our receipt of your requested, except where we are required to maintain your data and/or account by law, and subject to this policy. (Consumers in the EU can request deletion without undue delay under the GDPR.) If you request that your personally identifiable information be removed from our database or that we terminate your account, please understand that it will be impossible to remove this information and your account data completely due to backups, records of deletions and our contract fulfillment obligations. Further, we will not be able to delete logs, information, personal data, and account information that we are required to retain by law (for instance, tax purposes, notices, etc.) or for recordkeeping or legal documentation purposes. For contract fulfillment, we will need to keep some basic information.

• Account Termination

  You may request that we terminate any account that you have with us.

  We may take reasonable steps to confirm your identity and to obtain any necessary information from you before fulfilling any of the requests described in this section. If we are unable to confirm your identity or obtain sufficient information regarding your request to enable us to take action, we will not be able to remove your personal information or terminate your account. Note that if you opt-out of our marketing materials but you purchased a product or service from us, you will continue to receive communications from us about your specific purchase. Further, if third parties already have your information, you will have to contact them directly to opt-out of their marketing communications.

  We are available to answer your questions and requests regarding your personal data via the following email address: trip.center@adventure-life.com or via phone at +1-406-541-2677.

Testimonials

We link to customer and partner reviews and testimonials (collectively “reviews”) on our website, which may contain personal information, after obtaining consent. If you wish to request the removal of your review, please contact us at the email address provided below. These testimonials reflect the real-life experiences of persons or entities who have used our products and/or services. These results are individual, can vary, and are not necessarily representative or typical of all experiences. The testimonials displayed in any form on this site are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened for space or relevancy. Adventure Life is not responsible for any of the opinions or comments posted on our website. Our website is not a forum for testimonials. We simply provide them as a way for customers to share their experiences with others. To protect against abuse, we review testimonials before posting them. The testimonials are strictly the views of the person or entity providing the testimonial; we do not share and provide no opinion ourselves on any testimonials that appear on our website. In the event there is a connection between the Adventure Life and the endorser that might materially affect the weight or credibility of the endorsement (i.e., the connection is not reasonably expected by the audience), such connection will be fully disclosed.

EU Residents: Your Specific Rights Regarding Your Personal Information

If you are in the EU, under European law you have the following rights in respect of your personal information that we hold:

Right of access:

• Confirmation and a copy of the personal information we have retained
• The purposes and processes through we which we use and retain your personal information
• Information about the categories of recipients and entities with whom we may share your personal information
• You have the right to amend or modify the personal information which you have provided to us.

Right of portability

You have the right to receive a copy of the personal information you have provided to us in a structured and commonly used machine-readable format.

Right to rectification

You have the right to obtain changes to your personal information in a timely manner.

Right to erasure

You have the right to request that we erase your personal information without undue delay.

Data protection authorities

You have the right to contact your local data protection authority: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

To the extent that you provided consent to Adventure Life’s processing of your personal data, you have the right to withdraw that consent at any time subject to this Privacy Policy, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent. We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Your Account and Password

You are responsible for the security of any account that you have with us and for any use of your account by you or third persons. As such, it is imperative that you keep your account login information confidential, including your password. If your password has been compromised, you should change it immediately to protect your personal information and your account from abuse.

Children

Our website is not directed to children under 18. If you are under 18, you may not provide us with any personally identifiable information and you may not use our website without the supervision of a parent or guardian. If a child under the age of 18 has provided us with personally identifiable information, the child’s parent or guardian may contact us and request to view the data and request that such information be deleted from our records.

Spam

We have a strict no spam policy. You are not licensed to send any communications through our service that would qualify as spam, including unsolicited mass mailings outside your organization, and any communications in any form to any of our users, customers or visitors without their express written consent.

In compliance with the CAN-SPAM Act, email that we send will clearly identify who the email is from and how to contact the sender. In addition, our emails and newsletters will also contain information on how to remove yourself from our mailing list should you no longer wish to receive email-communications from us.

Changes to Privacy Policy

As stated above, this Privacy Policy may change from time to time so we recommend that you check it regularly. Your continued use of our website after the posting of any changes will constitute your acceptance of those changes.

Applicable Law and Choice of Forum

By visiting our website, you agree that any dispute relating to or arising out of this Privacy Policy shall be resolved exclusively by binding arbitration. The binding arbitration shall take place in Missoula, Montana, in accordance with the rules of the American Arbitration Association. Such proceedings will be governed by substantive (but not procedural) Montana state law. The arbitrator and not any federal, state or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any of this Privacy Policy is void or voidable.

Contact Us

If you have any questions, comments or concerns about this Privacy Policy, please contact us by email at trip.center@adventure-life.com or by phone at +1-406-541-2677. You may also write to us at:

Last Updated: August 29, 2018