It became obvious this morning that we needed medical attention. (I will spare the details). It was at this point that we came to appreciate the people who Adventure Life and ViaVenture had assigned to us (guides, drivers, boaters). To make a long story short, all arrangements were made to get us to a private hospital in Guatemala City (took all morning) with English speaking doctors who were waiting for us. Tests...hospital gowns...OH NO!
We were diagnosed with a virus (could have picked up before we left or on the airplane) and sent to bed rest at the Biltmore hotel. We were going to miss our flight to Flores, but we were "mothered" the whole time by Jose (our hero). All trip schedules and accommodations were adjusted for us. That night we slept with our newly acquired meds and a strong positive impression of the care and attention we received at the hospital and by ViaVenture.
Franny has been such an amazing help with all my trip planning. This is our 3rd trip to plan with her and she is always so willing to assist and find the best deals for my family and friends.
Suzanne Turbyfill
3 days ago
Our advisor at Adventure Life, Mary Curry, was knowledgable and quick to respond with answers to any questions we had. She made our booking efficiently and set up a time for us to make a secure payment through her directly. We’ve used Adventure Life repeatedly and would definitely recommend it.
Sarika FREY
3 days ago
Very efficient and responsive.
Patricia
4 days ago
I selected Adventure Travel as I was not satisfied with the responsiveness of the agent for the cruise I was trying to book and it had good recommendations. So far, I am quite happy with my agent, Betty, very responsive and accommodating.
charles
4 days ago
Jess was great. Our plans changed and we had to make some adjustments and she was super helpful. Finding us a cost-effective alternative to our original trip plan.